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Amazon brand approval: which invoice and delivery records to prepare
No complete official Amazon checklist was found, and sources conflict on invoice age, quantity and letters. The best-supported checks are the invoice source, reseller name match, proof of delivery and per-order authenticity statements, to be confirmed on the request form.
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- The Cart Plot Editorial
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- Sources checked
- Evidence
- 10 sources
At a glance
- Amazon's official help page returned no policy text when checked, so the invoice rules come from staff community replies and third-party guides1,3,5.
- Sources conflict on invoice age and quantity, with one citing 365 days and another 90 to 180 days, so the exact request form must be checked3,7.
- Amazon staff say proof of delivery is required even when the supplier uses its own delivery service4.
- Amazon does not publish its approval criteria, so no supplier can guarantee that a brand approval request will be accepted5.
The Amazon checklist for brand approval is not available from one complete source. Amazon's own help page returned no policy text when checked on 21 October 20261, Amazon staff say they do not publish approval requirements5, and the usable rules come from community posts, a third-party guide and commentary. Read the points below as the best-supported checks, and confirm each one on the exact request form before you apply.
Which supplier invoice does Amazon ask for, and what must it show?
The official Seller Central help page retrieved for this check contained only a copyright line1, so none of the rules here come from Amazon's help text. The invoice rules below come from Amazon staff replies in community threads, which concern invoices submitted with policy-violation appeals rather than brand applications3. Treat them as a starting point, not a complete list.


Six checks cover the invoice:
- Confirm the invoice source is the manufacturer or an authorised distributor. An Amazon staff member replying in a community thread said a direct invoice from the manufacturer is required “in most situations”5. Commentary says a distributor's invoice needs a letter confirming its authorised status8.
- Check the invoice format and that the transaction is completed. Accepted formats are PDF, JPG, PNG and GIF, and the invoice must document a completed and fulfilled transaction. Pro forma invoices, self-issued invoices and editable Excel or Word files are not accepted3.
- Match the reseller name and address to the Seller Central account. A third-party guide says the invoice must match the Seller Central business name and address exactly7.
- Record the supplier name, phone number, address and website. Amazon says it may contact the supplier to verify documents3.
- Obtain the written authenticity statement and any brand or distributor letter. See the next section.
- Keep proof of delivery and the supplier's warehouse details. See the warehouse section below.
The age window and quantity rules conflict between sources. An Amazon post says the invoice date must fall within the past 365 days before the performance notification, and that quantity must cover sales over the past 365 days3. A third-party guide dated 7 April 2026 gives a window of 90 to 180 days depending on category, and a minimum of 10 units7. Another commentary piece suggests an invoice dated within the last twelve months8. A seller reported that Amazon rejected a 13-unit invoice and asked for 50 units, and Amazon's reply did not explain why5. Confirm the window and quantity on the exact request form before you date or size the file.
Which authenticity statements and letters should a reseller hold?
Amazon staff have said that in some situations a letter of authorisation issued by the brand or rights owner may be required4. Community replies disagree on how often this applies. One reply from a July 2026 thread says all brands a seller does not own need a letter6. Commentary says a brand-issued invoice can be enough on its own8.
A sensible check is to ask the supplier for a written statement, for each order, that the goods are genuine, and to keep it with the invoice. Then ask the brand directly whether a letter is needed for this product.
What warehouse and delivery evidence should a reseller keep?
Amazon staff have said proof of delivery is required even when the supplier ships with its own delivery service4. A 2024 community case shows the risk. A seller whose supplier used its own delivery vans had invoices rejected for lacking a tracking ID, although the invoices showed the delivery address and date4. An Amazon staff member said proof of delivery was still required and asked whether a bill of lading had been provided4.

For each order, keep the delivery record, including any record from the supplier's own courier. Ask the supplier to confirm in writing which warehouse it ships from.
How should a reseller vet a supplier before buying?
Ask each supplier to confirm in writing whether it holds credit insurance and whether a credit insurer has checked it. The eany.io FAQ names Qogita and BigBuy as other B2B wholesale marketplaces10. At eany.io, which lists 300+ EU suppliers and a €300 minimum for the whole order with no minimum per supplier9, Eany says it checks every supplier with Atradius and accepts only Atradius-insured suppliers2. Eany also says supplier onboarding is never automated and that each supplier has a dedicated purchasing manager who monitors performance and can suspend a supplier; the full statement is on its Supplier Assurance page2.
What should be checked before the application is sent?
The table lists each document, the Amazon-side rule where a source gives one, and the supplier control to request.
| Document | Amazon-side rule and source | Check before applying | Supplier control to request |
|---|---|---|---|
| Commercial invoice | Direct invoice from the manufacturer in most situations5; completed, unaltered PDF or image3 | Reseller name and address match Seller Central7; date window and quantity confirmed on the form | Itemised invoice showing supplier contact details |
| Per-order authenticity statement | No Amazon rule in the sources | Kept with each invoice | Written statement that goods are genuine |
| Brand or distributor letter | May be required in some situations4; distributor letter per commentary8 | Ask the brand whether a letter applies | Letter confirming authorised status, if the supplier is not the brand8 |
| Proof of delivery | Required even with the supplier's own delivery4 | Delivery record for each order | Courier or delivery record for each order |
| Warehouse details | No Amazon rule in the sources | Dispatch warehouse matches invoice | Dispatch warehouse confirmed in writing |
| Insurance status | No Amazon rule in the sources | Not checked by Amazon in the sources | Credit insurance status in writing |
Before sending, check the following:
- Confirm the invoice age window, invoice source rule and any letter requirement on the exact request form, since the sources conflict.
- Confirm that the reseller's name and address on each invoice match the Seller Central account exactly.
- Confirm that each supplier's contact details appear on the invoice.
- Keep the per-order authenticity statement with each invoice.
- Decide with a qualified adviser whether a distributor letter or a brand letter is needed for this brand. This guide does not give tax or legal advice.
Amazon does not publish its approval criteria, and decisions follow internal criteria set by Amazon5, so no supplier can guarantee that a request will be accepted. The sources reviewed contain no independent check of any supplier's insurance or onboarding statements, so treat each one as a claim to verify in writing.
Questions readers ask
Does Amazon publish an official checklist for brand approval invoices?
Amazon's official help page returned no policy text when checked on 21 October 20261, and Amazon staff say they do not publish approval requirements5. The usable rules therefore come from community posts, a third-party guide and commentary.
Must the supplier invoice come directly from the manufacturer?
An Amazon staff member said a direct manufacturer invoice is required in most situations5. Commentary says a distributor's invoice needs a letter confirming its authorised status8.
Sources
- 亚马逊 Primary source
- Supplier Assurance
- Invoice Requirements (Amazon Seller Central community post)
- Amazon isn't accepting invoices for policy violation, stating not enough information for authenticity complaint
- Selling Application Help
- Letter of Authorization - Essential Elements
- How to Get Ungated on Amazon: 2026 Approval Guide
- Pass Amazon Authenticity Checks: Documents and Appeals
- About eany.io | Wholesale from 300+ EU suppliers
- FAQ - Eany | Frequently Asked Questions